WRITTEN DECEMBER 5, 2018 by @Otto Rosmarus (Walrus)
LAST EDITED: 12/11/2018 [MM/DD/YYYY]
We look to create the best possible gaming environment for all of our players. We aim to make IGF a second home for many.
Our various servers have a comprehensive set of rules to help build the foundation for a experience, but much of it falls on you, the players.
Sometimes, people push the limits, or engage in detrimental behaviors. This can range from overly toxic remarks, to breaking RP, to cheating, glitching, and more. This is not acceptable; however, while we maintain an active and engaged staff team, we may not always have staff online on some of our servers, so it is up to our awesome community to report rule infractions. We take player reports very seriously and each one is independently reviewed and verified by at least one senior staff member.
We certainly do not encourage back-seat moderating or vigilantism, but a reasonable effort should be made by both parties to come to a resolution before a report is filed. Whether it be meeting up on Teamspeak to talk about it, PMing on Discord or the forums, etc; Options are available for you, it is up to you to use them. Please note that this is not mandatory by any means, but we encourage peaceful resolutions before coming to staff.
FILING AN OFFICIAL REPORT
Reporting a player on the forums is very straightforward, but it needs to be as detailed as possible. It is important to remember that all staff have to go off of is what you or someone else writes, so it is crucial that you be as detailed as possible. Video or picture evidence is not necessary in most cases, but it will make bringing a case against someone else significantly harder. If video evidence is available, we ask you to upload it and include it with your player report.
We advise all players to record all gameplay while on our servers. It allows you to save memorable moments and, in an unfortunate event, have evidence in the off-chance you need to submit a compensation request or player report.
EXAMPLE REASONS FOR FILING A REGULAR REPORT
This is just some generic examples - by no means is this a full list. Reasons for filing reports are at the player's discretion, but may be approved or denied on a case-by-case basis. One report should never be precedent for filing another.
Overly toxic remarks / general disrespect
- The user is clearly going out of their way in an attempt to create a toxic atmosphere. This could include flaming, excessive swearing, racist/sexist/homophobic/etc remarks, and more.
Breaking rules or circumvention of rules
- This is pretty self-explanatory. If you're unsure whether a certain rule (or set of rules) was broken, consult a staff member (DoJ).
Breaking RP/Fail RP/Poor conduct
- The user is engaging in behavior that is detrimental to the RP environment
- Impersonation of a staff member or IGF member
- + more. We will add more reasons as we get input (or examples) from you all.
Under no circumstance does the Community Management Team tolerate disrespectful behavior or actions by staff towards players. In the unfortunate event that you feel the need to report one of our staff members, do not use this form, and instead file a request to speak with a Governor form. All staff complaints are handled directly by the Board of Governors.
If you have any questions, comments, or concerns about filing a player report, please seek out a senior level staff member or management team member.